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Privacy Policy for Malaysia account data

Classic Blackjack, Book of Ra, Football Studio and your wallet actions create data points; this Privacy Policy explains how pedas99 handles them for Malaysia access where local law…

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How Malaysia privacy applies here

pedas99 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how we collect, use, store and share data connected to your account, device, wallet activity and support chats. When you open an account, we may ask for identity, contact and security details so we can run access checks, protect your wallet

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and answer requests about your records. Payment activity through Touch 'n Go, GrabPay, Boost dan FPX may create transaction references, timestamps and verification records. We use those records only for account operation, fraud checks, legal duties, dispute handling and service messages tied to your account. Access
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depends on local law and is available where local law permits. If local rules change, our handling of your data may also change, and we will update this policy page when needed.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach us about your privacy data

Your privacy request should reach the right desk without making you repeat yourself.

ACCOUNT SAFETY

How we handle account data

Privacy is part of how the account and wallet are operated, not a separate formality.

Data we collect

We collect account details, login records, device signals, wallet references and support chat content. We do not ask for extra data unless it is needed to confirm access, process a request or meet legal duties.

Why we use it

Your data helps us open the account, keep the wallet matched to you, detect unusual login patterns and answer support cases. We also use transaction records to handle disputes and required audit checks.

Cookie controls

Cookies and similar tools help keep your session active, remember language choices and flag unusual device behaviour. You can adjust browser settings, but some account security functions may not work as expected.

Wallet checks

Touch 'n Go, GrabPay, Boost dan FPX activity may leave timestamps, receipt codes and matching records. We use these details to confirm wallet movement and respond to questions about account balance history.

Retention periods

We keep records only as long as needed for account operation, dispute checks, security logs and legal duties. Some data may be removed earlier when the law allows and no open case remains.

Access changes

You can ask us to correct contact details, check stored records or remove data where local law allows. We verify your identity first so another person cannot change your account record.

Privacy questions before you open account

Read these privacy answers before you share account or wallet details with us. They explain the data we handle, why we keep certain records and how you can reach us about access, correction or deletion requests. If your request touches wallet activity, we may need extra checks before making any change.

We collect the details needed to create and secure your account, such as contact data, login records, device signals and wallet references. Extra checks may apply when a payment or withdrawal needs verification.

We use payment references from Touch 'n Go, GrabPay, Boost dan FPX to match wallet activity to your account. These records help resolve balance questions, confirm receipts and meet legal record duties.

Yes, you can ask us for a copy of data linked to your account where local law allows. We verify your identity first, then prepare records that can be shared without exposing security controls.

Contact live chat or email with the detail that needs correction and the contact record tied to your account. We may request proof before changing mobile number, email, name or wallet-related details.

We may share limited data with payment processors, fraud-control services, technical providers and authorities when required by law. Each sharing step is tied to account operation, security, dispute handling or legal compliance.

Retention depends on the record type, legal duties and any open dispute or security case. When a record is no longer needed, we remove it or reduce it so it no longer identifies you.

Our support and account teams handle privacy requests through live chat and email. If the request needs deeper checks, it is passed to staff who can verify records and respond with the next step.

Privacy Policy for Malaysia account data

Reach us about your privacy data

How we handle account data

Data we collect

Why we use it

Cookie controls

Wallet checks

Retention periods

Access changes

Privacy questions before you open account

01 What data do you collect when I open an account?

02 How is my Touch 'n Go or GrabPay data used?

03 Can I ask for a copy of my data?

04 How do I correct my account details?

05 Do you share my data with other parties?

06 How long do you keep wallet and login records?

07 Who handles privacy requests at pedas99?

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